Description
Improve your customer service through live chat and user data from your helpdesk. Get customized look and feel for everything including chat window, agent photos, help, chat and contact buttons. Transfer your chats across departments, teams or agents live with single click of a button. Pull information about your visitor from major social networking platforms and convert them to loyal customers. SnapEngage automatically invites your visitors to chat so that you dont have to waste time monitoring unresponsive chats.You can measure your live chat engagement from our analytics solution.
Features
- Customizable chat window
- Easy and powerful interface
- Easy chat transfers
- Asynchronous loading
- Multiple widgets for each department
- Google Analytics integration
- Real time monitoring
- Facebook fan page chat
